Commercial Collections Support
Take an organized approach to overdue receivables
An unpaid invoice needs a clear record and a timely response. Trade Credit Group helps businesses explore domestic and international collections resources and coordinate with service providers. The appropriate next step depends on the account, jurisdiction, commercial relationship, and any applicable insurance policy.
Build a useful account file
Gather invoices, contracts, proof of delivery or service acceptance, account statements, payment history, and correspondence. Identify any disputes, credits, offsets, guarantees, or payment promises. Accurate records help a collections provider assess the debt and avoid pursuing an incorrect balance.
Coordinate collections with your insurance obligations
If a receivable may be insured, consult the policy before extending payment terms, agreeing a settlement, or appointing a collections provider. Overdue reporting, approved collection channels, waiting periods, and claim deadlines vary. Recovery efforts should be coordinated with those requirements; recovery itself is not guaranteed.
Agree the scope before proceeding
Ask about commissions, minimum fees, legal costs, authority to settle, reporting frequency, and cross-border capabilities. Legal action requires separate assessment by qualified counsel where appropriate. We help connect the account details with suitable resources; submitting an inquiry does not appoint a collection agency or authorize legal action.